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Nerd Central Self Help
Welcome to our self help area. It's currently under construction and in time it will be chock full of useful answers and tips. If there is a topic you would like us to cover, please let us know via the 'contact us' form. Thanks for visiting and see you next time! Please note that the information provided here is our advice and that we take no responsibility for any damage caused to your PC as a result of the information provided. ProblemWindows no longer recognises or register the CD/DVD drive.
Solution
CD/DVD Drive no longer operates in windows
Applies to Windows XP and Vista. When your CD/DVD drive is able to physically operate (Shows external signs of operation Eg: ejects the tray). However is unable to read or utilise the drive with in the Windows operating system. Symptoms CD/DVD drive no longer appears in 'My Computer' or 'Computer' Error message: Your registry might be corrupted. (Code 19) Error message: A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message: The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message: Error Code 39 Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Causes Due to corruption of windows registry entries Which is usually the result of uninstalling a CD/DVD burning program. It can also occur after randomly after a systems update Solution Open the Start menu Select 'Run' or in the 'Start Search' Enter "regedit" Expand the following folders: HKey_Local_Machine System CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} In the contents of this folder you should see at least the two following sub folders 0000 Properties In those sub-folders you should see files 0000: Driverdate,DriverDateData,DriverDesc etc. Properties: Driver date etc. Delete the contents of these folders(if accessible) Delete the contents of the parent folder {4D36E965-E325-11CE-BFC1-08002BE10318} Once this is done you should have remaining in these folders "(Default) REG_SZ (value not set)" Once this is done please Restart the Computer. Once the computer has re-booted, proceed to 'My Computer' or 'Computer' to find the CD/DVD drive. Add Comment
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